Inbound/Outbound Customer Support

Agents handle incoming/outgoing calls from customers seeking assistance with questions, technical issues, order status, and more..

Outbound Sales and Telemarketing

Agents proactively reach out to potential customers or existing clients to promote products or services.

Appointment Scheduling and Management

Our agents can manage and schedule appointments for clients in sectors like healthcare, legal, or personal services. 

Technical Support

Technical support agents assist customers with troubleshooting technical problems related to products or services. 

Billing and Payment Support

Support teams assist customers with billing inquiries, payment processing, invoicing issues, and account questions. 

Lead Generation and Qualification

Agents answer calls and filter potential customers who are most likely to purchase or engage with a business. 

Email Support

 Agents handle customer inquiries via email, providing responses to questions, resolving issues, and following up.

Live Chat Support

We can provide live chat support, where agents respond to customer queries through chat on websites or apps. 

Collection Support

Collection agents will reach out to customers with overdue balances to collect payments or set up payment plans. 

Virtual Receptionist Services

Virtual receptionists answer calls, take messages, screen inquiries, and direct calls to the appropriate departments.